We are often faced with unforeseen circumstances that require professional assistance to ensure the safety of our family and home or business. Sewage Cleaning Australia’s Trained and Certified team are experts, possessing all the necessary qualifications, experience, and specialist equipment to perform our wide variety of services. We understand that you need an immediate response team, so rest assured our restoration experts are ready to help you 24hrs a day, 7 days a week.

Following water damage in the home or at your business premises, our priority is to return the affected property to its pre-incident condition as quickly as possible, minimising secondary damage, efficiently, effectively and with the minimum of disruption for the customer. Water damage restoration or flood damage clean up is a process that can have consequences to the structure and integrity of your property, if the operation is not handled by experts in damage management.

Sewage Cleaning Australia’s trained and certified technicians have a working understanding of the categories of water contamination establishes including:

  • The appropriate procedures to restore a water damaged home or business premises
  • The appropriate drying procedures
  • Whether removal of carpets and underlay are required or if a full strip out necessary
  • The proper cleaning and sanitisation necessary for the property to be safe to live in, which includes performing clearance testings

 

What are the Categories of Water Contamination?

Water contamination is classified into three separate categories: Category 1, 2 and 3. The category of water contamination remediation needs is not described by the colour of the water present, but by the source of contamination.

 

A Category 1 water damage situation is classified as a situation where water originated from a relatively clean source

A Category 1 water damage situation is classified as a situation where water originated from a relatively clean source

Category 1 – Clear Water

A Category 1 water damage situation is classified as a situation where water originated from a relatively clean source that does not present substantial harm to humans. Examples of a Category 1 Water Spill can include:

  • Broken/leaking hot water system
  • Burst internal pipe
  • Rain that has entered through an open window

Clean water if not promptly removed has a potential to deteriorate in its cleanliness as microorganisms will start multiplying as it comes in contact with structural surfaces and mixes with other contaminants. Resulting from this, if the water is left unattended for over a 48 hour period, will generate an odour and a potential for mould growth could occur.

 

A Category 2 water damage situation is classified as a situation where water originated from a grey water source

A Category 2 water damage situation is classified as a situation where water originated from a grey water source

Category 2 – Grey Water

A Category 2 water damage situation is classified as a situation where water originated from a grey water source. Examples of a Category 2 Water Spill can include:

  • Discharge from a dishwasher/washing machine
  • Overflown toilet bowl that does not contain faeces
  • Overflow from a bath, shower or sink
  • Fish tank leaks
  • Waterbed leaks or bursts

Grey water generally contains microorganisms that have potential to be pathogenic and varying on how it is stored can undergo changes in quality that include growth in numbers. Exposure to a grey water source has a potential to cause infection or disease in humans due to the varying levels of microorganisms. If a grey water situation is not rectified promptly the contamination levels have a potential to increase substantially and if left unattended for a period longer than 48 hours might change in its properties to a Category 3 black water situation.

 

Category 3 water damage situations are classified as situations where water originated from a black water source

Category 3 water damage situations are classified as situations where water originated from a black water source

Category 3 – Black Water

Category 3 water damage situations are classified as situations where water originated from a black water source. Black water poses a very significant threat to human health as it can carry a wide variety of pathogens and allergens. The severity of the health threat depends on the degree and extent of penetration into the building environment. Examples of a Category 3 Water Spill can include:

  • Sewerage contamination
  • Flood waters that have entered into the house from outside

Total decontamination and sanitisation is required to ensure the home or business premises is safe and liveable again. Successful cleaning of a property impacted by sewerage contamination is only complete once a final lab test results have been cleared. This final clearance testing is performed to guarantee the safety and well being of all persons residing in the property.

 

Why Choose Sewage Cleaning Australia for your Water Leak and Water Contamination Remediation Needs

Sewage Cleaning Australia offers Australia wide coverage. With a network of industry leaders in sewage clean up and remediation technicians, water damage restoration technicians, smoke, fire and mould technicians, you’ll be safe in knowing you’re in the right hands no matter how big or small your sewage or water damage job may seem.

All of our experienced and trained sewage clean up technicians provide friendly and prompt service with the knowledge and skills required to remediate all projects. Sewage Cleaning Australia has a network of technicians available Australia wide, from Sydney, Darwin, Perth and Byron Bay, and everywhere in between. For more information about our service area, services and general questions, contact Sewage Cleaners Australia today.

If your property has been affected by any water inundation and damage, contract Sewage Cleaning Australia to have it resolved as soon as possible as each day it is left unattended, the higher the health risk and the more expensive it becomes to dry, clean and decontaminate.